Dokter Designer Yeongdeungpo Clinic has enhanced its service offerings to cater to foreign patients by adding Chinese, Japanese, and English language support and online consultation channels.
Key points
•Dokter Designer Yeongdeungpo Clinic expands services for foreign patients
•Multilingual website and online consultation channels established
•Extended clinic hours and payment options improve accessibility for tourists
The clinic operates a multilingual website in Chinese, Japanese, and English, providing consistent information on treatment preparations, visiting procedures, and payment methods for each language. Two full-time coordinators are also stationed to facilitate communication with Chinese-speaking patients.
Clinic hours extend until 8:30 PM on weekdays, making it convenient for working individuals to visit after work. The clinic has also made it easier for foreign tourists by accepting Alipay and WeChat Pay payments, which are popular among visitors from China.
Representative Dr. Cho Wonhyuk emphasized the importance of pre-treatment information provision in multiple languages to prevent patients from making hasty decisions without proper understanding.
